“With the rise of Shein and Temu, South African consumers have often found themselves hesitant to order internationally due to concerns about product quality, delivery reliability, and returns processes,” Zando said in a statement.
“Zando Global steps in as the local hero, offering a trustworthy alternative for those seeking international products without the uncertainties of ordering from abroad.”
China’s Suzhou city plans to become cross-border e-commerce hub
China’s Suzhou city plans to become cross-border e-commerce hub
To stand out, Zando said its new unit ensures that South African shoppers can easily receive, collect and return products, offering hassle-free shopping with local operations.
It is also promising rigorous checks for every product before dispatching it to customers.
Zando Global will also use local physical collection points for shoppers buying a wide range of 200,000 products spanning fashion, homeware, gadgets, wigs and more, the retailer said.
Zando, founded in 2012 and part of Africa-focused e-commerce retailer Jumia Group, will use Buffalo International Logistics, which is Temu and Shein’s logistics partner. Free shipping will start at 550 rand (US$28.76).
